{"id":257,"date":"2020-02-06T11:34:03","date_gmt":"2020-02-06T11:34:03","guid":{"rendered":"https:\/\/ext-us.intraworlds.com\/installer-co\/?page_id=257"},"modified":"2023-11-22T05:15:12","modified_gmt":"2023-11-22T05:15:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/alumni.crowe.com\/login\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Section&#8221; module_class=&#8221;iw-header&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code module_class=&#8221;iw-header-content&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; module_class=&#8221;iw-section-text&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Frequently Asked Questions<\/h1>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a name=\"top\"><\/a><a class=\"iw-rte-link-inline\" href=\"#What-is-CAN\">What is the Crowe Alumni Network?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a href=\"#eligible\">Who is eligible to join the network?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a href=\"#contact\">How do I contact Crowe Alumni Network support?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a class=\"iw-rte-link-inline\" href=\"#HR\">Who do I contact about payroll, W2\u2019s, benefits or the retirement plan?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a class=\"iw-rte-link-inline\" href=\"#CPE\">How can I get a record of my CPE credit?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a class=\"iw-rte-link-inline\" href=\"#Visibility\">How do I make my profile visible or invisible to other members of the alumni network?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a class=\"iw-rte-link-inline\" href=\"#find-member\">Why can\u2019t I find someone\u2019s name in the alumni directory?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a href=\"#a\">How do I browse the list of members?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a class=\"iw-rte-link-inline\" href=\"#b\">How do I tag myself with keywords or add skills to my profile?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a href=\"#d\">How do I edit my profile?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a href=\"#e\">What do I do if I have forgotten my password?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li><a href=\"#j\">How do I change my display name?<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>What is the Crowe Alumni Network?<a class=\"iw-rte-anchor-inline\" name=\"What-is-CAN\"><\/a><\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->The Crowe Alumni network was created to help current and former Crowe colleagues renew or strengthen relationships, make new connections, expand their professional networks and discuss business-related and industry topics.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>Who is eligible to join the network?<\/strong><a name=\"eligible\"><\/a><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->Active and former Crowe employees and interns are eligible to join the network. Individuals hired on a temporary basis or engaged as contractors are ineligible to join the network. At this time, the alumni network is limited to individuals located in the United States.\u00a0\u00a0<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>How do I contact Crowe Alumni Network support:<\/strong><a name=\"contact\"><\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Email: \u00a0<a href=\"mailto:alumni@crowe.com\">alumni@crowe.com<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Mail: \u00a0 \u00a0\u00a0\u00a0 \u00a0<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->\tCrowe Alumni Network<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->\t330 East Jefferson Boulevard<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->\tSouth Bend, IN 46624<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>Who do I contact about payroll, W2\u2019s, benefits or the retirement plan?<a class=\"iw-rte-anchor-inline\" name=\"HR\"><\/a><\/strong><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>For insurance plan questions, please contact <a href=\"mailto:Benefits@crowe.com\">Benefits@crowe.com<\/a>.<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Questions about payroll or W2\u2019s should be sent to <a href=\"mailto:Payroll@crowe.com\">Payroll@crowe.com<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>For information or questions regarding the retirement plan, contact Vanguard Customer Service. 800-523-1188 or visit the Vanguard website. \u00a0<a href=\"http:\/\/www.vanguard.com\">www.vanguard.com<\/a>. \u00a0 Crowe\u2019s plan ID number is 091521.<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>How can I get a record of my CPE credit?<a class=\"iw-rte-anchor-inline\" name=\"CPE\"><\/a><\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->To request a copy of your CPE transcript, contact <a href=\"mailto:cpe.compliance@crowe.com\">cpe.compliance@crowe.com<\/a>\u00a0<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>How do I make my profile visible or invisible to other members of the alumni network?<a class=\"iw-rte-anchor-inline\" name=\"Visibility\"><\/a><\/strong><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>1. Go to Privacy under My Profile<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->2.\u00a0Click the pencil icon<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->3.\u00a0Select your preferred profile visibility and uncheck any boxes that you do not want visible to others on the alumni network<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->4.\u00a0Click Save<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>Why can\u2019t I find someone\u2019s name in the alumni directory?<a class=\"iw-rte-anchor-inline\" name=\"find-member\"><\/a><\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->You\u00a0may not be able to find a former colleague in the member directory for the following reasons:<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>The individual has not registered or joined the network, or<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>The individual has chosen to keep his\/her profile private.<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>If you know his\/her email address, please contact them directly and invite them to join the network.<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>How do I browse the list of members?<\/strong><a name=\"a\"><\/a><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->1. Click Directory<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->2. Use any of the filters to narrow your search and click Search<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>How do I tag myself with keywords or add skills to my profile?<\/strong><a name=\"b\"><\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>To add skill tags to your profile:<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ol><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Go to My Profile<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Hover over the Skills section<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Click the\u00a0pencil icon<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Add Skills comma separated<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Click Save<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ol>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>How do I edit my profile?<\/strong><a name=\"d\"><\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>To edit information already on your profile:<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ol><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Go to My Profile<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Hover over the information you want to edit and click either the three dots followed by Edit or Delete, or the pencil icon<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Confirm your action by clicking Save or Cancel<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ol>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>To add new information to your profile:<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ol><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Go to My Profile<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Click the plus icon (+) next to the section you want to add information<\/li>\n<p><!-- [et_pb_line_break_holder] -->\t<\/p>\n<li>Confirm by clicking Save<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ol>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>What do I do if I have forgotten my password?<\/strong><a name=\"e\"><\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>1. Click the &#8220;Reset Password?&#8221;\u00a0 link in the Member Login section on the logged-out landing page<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->2. On the Reset Password page enter your primary e-mail address and enter the answer to the math problem displayed below the email field<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->3. Click Submit<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->4. A login link will be sent to the primary e-mail address associated with your account.\u00a0This link will only be valid for\u00a07 days.\u00a0<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->5. Click the link to create a new password.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>How do I change my display name?<\/strong><a name=\"j\"><\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>1. Go to My Profile<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->2. Hover over your name and click on the pencil icon<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->3. Enter your preferred display name<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->4. Click Save<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><a href=\"#top\">Back to Top<\/a><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-257","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs | Crowe Alumni Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alumni.crowe.com\/login\/faq\/\" \/>\n<meta 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